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  1. #21
    Newbie
    Join Date
    Mar 2009
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    13

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    Upgraded to 7.01 and waited a few days and still there are no WebFilter Reports.


  2. #22
    Newbie
    Join Date
    Nov 2009
    Posts
    8

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    Quote Originally Posted by jericom View Post
    Upgraded to 7.01 and waited a few days and still there are no WebFilter Reports.

    I'm afraid it won't solve your problem. The same thing has happened to us in PrEBi UNLP, and WebFilter Reports have never came back. Let's hope these guys fix this problem soon.

  3. #23
    Untangle Ninja sky-knight's Avatar
    Join Date
    Apr 2008
    Location
    Phoenix, AZ
    Posts
    26,557

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    Have you tried removing and reinstalling the web filter module?
    Rob Sandling, BS:SWE, MCP
    NexgenAppliances.com
    Phone: 866-794-8879 x201
    Email: support@nexgenappliances.com

  4. #24
    Newbie
    Join Date
    Mar 2009
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    13

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    Quote Originally Posted by sky-knight View Post
    Have you tried removing and reinstalling the web filter module?
    Is there a way to remove the WebFilter and save the configuration?

    Thanks

  5. #25
    Newbie
    Join Date
    Nov 2009
    Posts
    8

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    Quote Originally Posted by sky-knight View Post
    Have you tried removing and reinstalling the web filter module?
    How do you remove and reinstall a module? Do you mean to turn it off and on again?

  6. #26
    Untangle Ninja
    WebFooL's Avatar
    Join Date
    Jan 2009
    Location
    Sweden (Eskilstuna)
    Posts
    5,050

    Default

    @jericom,
    Sry, you can not only backup the settings for one module.
    you have to backup and restore the hole untangle.

    @gonetil,
    Power off and on is not the same as remove and reinstall.
    If you hit settings on webfilter and then down in the left "remove" it will uninstall it.
    Then you can reinstall webfilter.

  7. #27
    Newbie
    Join Date
    Nov 2009
    Posts
    8

    Default

    Quote Originally Posted by WebFooL View Post
    @gonetil,
    Power off and on is not the same as remove and reinstall.
    If you hit settings on webfilter and then down in the left "remove" it will uninstall it.
    Then you can reinstall webfilter.
    Thanx a lot WebFool. I found the remove button, and I succeeded in removing the filter. However, after reinstallation, it didn't work either. I'll wait 24 or 48 hours to see if something changes, and I'll let you know.
    Thanx again.

  8. #28
    Newbie
    Join Date
    Nov 2009
    Posts
    8

    Default

    Nothing has changed so far. We are still facing the same issue: there's no web report. However, all other reports are there, working as usual. Any ideas?

    Even though the report is absent, the web filter is working just fine (I would love to add an image, but I still can't since I have only posted 3 times here ).
    Best wishes

  9. #29
    Untanglit goku_iorch's Avatar
    Join Date
    Jun 2009
    Location
    Torreon Coah Mex
    Posts
    24

    Default

    So, if reinstall the webfilter its not solve the problem either the 7.01 upgrade,
    what can i do?
    any ideas ?
    tanks a lot! xD

  10. #30
    Newbie
    Join Date
    Sep 2008
    Location
    Germany
    Posts
    7

    Default

    Same problem to me. Web filter not showing in reports any more. After installation, it worked for about a week, then the web filter suddenly disappears in the reports. Any solution for this in sight? We are missing this report very badly!

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