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  1. #1
    Master Untangler
    Join Date
    Dec 2018
    Posts
    188

    Default Web Filter reporting error with Blocked Web Events/Flagged Web Events

    This message pops up on 2 different systems when I click on either of the above reports...

    Exception! Cannot read property 'attributes' of null


    It's been happening for a long time now. I'm on the latest release version of Untangle.

  2. #2
    Untangle Ninja
    Join Date
    Feb 2016
    Posts
    1,134

    Default

    Screenshot from 2019-12-27 10-39-37.png

    It seems unlikely if you've been seeing it for some time, but could it be a browser cache thing?

  3. #3
    Master Untangler
    Join Date
    Dec 2018
    Posts
    188

    Default

    Quote Originally Posted by Sam Graf View Post
    Screenshot from 2019-12-27 10-39-37.png

    It seems unlikely if you've been seeing it for some time, but could it be a browser cache thing?

    Multiple browsers (Chrome and Edge Beta), multiple machines, multiple Untangle servers. It's been going on for weeks.

    I just cleared Cache again in Chrome with no change.


    Errors.png

  4. #4
    Master Untangler
    Join Date
    Dec 2018
    Posts
    188

    Default

    Just checked in IE11 (I've never used it before with Untangle) and I get a slightly different error.

    Errors2.png

  5. #5
    Untangle Ninja
    Join Date
    Feb 2016
    Posts
    1,134

    Default

    I can't replicate it in Firefox 68.3.0esr (Debian) on a single Untangle box. I could try another Untangle box but that wouldn't prove anything if it's at root a browser-related JavaScript problem.

  6. #6
    Master Untangler
    Join Date
    Dec 2018
    Posts
    188

    Default

    I'm using Windows 10 and Chrome.

  7. #7
    Untangler jcoffin's Avatar
    Join Date
    Aug 2008
    Location
    Sunnyvale, CA
    Posts
    9,210

    Default

    Press F12, post the expanded error in the console.
    Attention: Support and help on the Untangle Forums is provided by
    volunteers and community members like yourself.
    If you need Untangle support please call or email support@untangle.com

  8. #8
    Master Untangler
    Join Date
    Dec 2018
    Posts
    188

    Default

    This?

    Error3.png

  9. #9
    Master Untangler
    Join Date
    Dec 2018
    Posts
    188

    Default

    Sorry, I didn't expand it.

    Error4.png

  10. #10
    Master Untangler
    Join Date
    Dec 2018
    Posts
    188

    Default

    I did just install Firefox 71.0 and I get this error.

    Error5.png

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