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  1. #1
    Join Date
    Aug 2009

    Default Reports Users Cannot Query Database Error

    I have setup a couple Reports Users for a school and enabled Online Access. These users can view the reports just fine, until they apply a condition (ie username). They immediately receive a Java Runtime Extension Failed to Query Database error, and then nothing shows or changes in the results.

    Are Reports Users not allowed to set conditions while viewing the reports?

    I noticed that after setting a username condition, the username that I entered would be replaced by either a 1 or a 0 (please see attached screenshot).

    Any thoughts or ideas? Was there anything I missed in the Reports App settings?

    My server is currently running the following version:
    Attached Images Attached Images

  2. #2
    Untangler jcoffin's Avatar
    Join Date
    Aug 2008
    Sunnyvale, CA


    It appears to be a bug with report only users. It will be fixed in 15.0. Thanks for reporting it.
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