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  1. #1
    Newbie
    Join Date
    Jan 2020
    Posts
    9

    Default Reports to Non-subscribing User

    I'm a little at a loss why the Daily Report, and another Weekly Report I created, is being sent to another user.

    Under Reports app > Reports Users
    - admin is listed to receive e-mail alerts and e-mail reports
    - no other user is listed

    Under Configuration > Administration > Admin
    - two user accounts are defined: admin and user1
    - admin is set to receive e-mail alerts
    - user1 is not set

    Both users receive a copy of the report. I have changed the e-mail address of user1 (to confirm this is where it is getting the address vs. Untangle.com user account) and it indeed gets it from this page.

  2. #2
    Master Untangler Kyawa's Avatar
    Join Date
    Dec 2016
    Location
    Maryland
    Posts
    446

    Default

    I have the same issue. I have a login for my client's box but I'm not listed to get the daily report. I get the daily report.

  3. #3
    Untangler jcoffin's Avatar
    Join Date
    Aug 2008
    Location
    Sunnyvale, CA
    Posts
    8,754

    Default

    All admins in Configuration > Administration > Admin will receive mailed reports if there is an email associated with the account. Is there an email with other users in Configuration > Administration > Admin ?
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  4. #4
    Newbie
    Join Date
    Jan 2020
    Posts
    9

    Default

    There was, I removed it.

    This would prevent e-mail alerts from being sent for urgent issues however.

    Perhaps two columns: alerts and reports?

    Thanks for the tip

  5. #5
    Untangler jcoffin's Avatar
    Join Date
    Aug 2008
    Location
    Sunnyvale, CA
    Posts
    8,754

    Default

    Yeah, I agree. It is a bit confusing. Add the user to Reports app > Reports Users to just get the alerts.
    Last edited by jcoffin; 02-03-2020 at 08:44 AM.
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