Corrupt reports PDF on email

[bengie]

All the reports PDF I receive emailed are corrupt and can not be opened. If I browse to the reports on the browser (untangle/reports) and I click on one of the pdf links it works fine...

This was a clean install of 6.0.

Any ideas?

Build: 6.0.1~svn20081205r20839release6.0-1sarge

Java: 1.6.0_06

Thanks

[rodnewcomb]

I am getting the same thing. No Reports.

I know there's an issue with connect times in some of the modules, and they are working on a fix for 6.02. (I saw this in another thread).

I hope they get that one pinned down quickly. Management types miss their reports.

[RoSic]

I've had this happen where the mail server would actually corrupt the pdf attachment.

[far182]

I have the problem. Though I only have the problem on the weekly report. The daily one is fine.

[dmorris]

are the html reports there? If not, thats because they did not generate correctly so the pdf ones didn't either. there is a fix for this issue in 6.0.2.

[far182]

The HTML reports are there and are fine.

[dmorris]

The HTML reports are there and are fine.

thats another issue then. the pdf reports have never been reliable because of problems with the pdf generation library we use...

[far182]

thats another issue then. the pdf reports have never been reliable because of problems with the pdf generation library we use...

This makes me nervous. As we are now deploying and actively proposing Untangle to several of our clients.

Should we just call support when we have a machine acting up?

[howto]

are the html reports there? If not, thats because they did not generate correctly so the pdf ones didn't either. there is a fix for this issue in 6.0.2.

I have no data in the HTML too, whats happend ? It is fine in the last time , but yesterday, it is error, why ?

[dschoenfield]

Any idea when 6.0.2 will be pushed out? I can't begin to quote the systems until the Reports are reliable. The natives are getting restless.