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Type: Posts; User: tcurtis

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  1. Sticky: Untangle Offices and Support Closure for Presidents Day

    Happy Friday to all!

    All Untangle offices and support lines will be closed on Monday February 17th for the U.S. Presidents Day holiday.

    We will be back on Tuesday at 8am Eastern.

    Have a...
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    BillyBob, That would irritate me as well. Would...

    BillyBob,
    That would irritate me as well. Would you please forward one of those to support@untangle.com so that we can look into it?
  3. Thread: 1969 in DHCP

    by tcurtis
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    If you open a support ticket, we can clear those...

    If you open a support ticket, we can clear those out for you.
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    Keep in mind that you can resend your daily...

    Keep in mind that you can resend your daily reports from the reports module. That will allow you to retrieve any that were lost.
  5. Thread: Daily Reports

    by tcurtis
    Replies
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    458

    You may be listed under here:...

    You may be listed under here:
    http://demo.untangle.com/admin/index.do#service/reports/reports-users
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    What do your firewall rules look like? If you...

    What do your firewall rules look like?
    If you disable those rules, does the traffic work?
  7. Hello all! Just to clarify the trial support...

    Hello all!

    Just to clarify the trial support conundrum: during the trial period, the customer gets full support as if they had paid for it.

    However, we use a ticketing system that automates a...
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    You must be on at least 12.2 to utilize command...

    You must be on at least 12.2 to utilize command center. You can still access the free apps in that version
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    This is how you can force it to update and see...

    This is how you can force it to update and see the output:

    /usr/sbin/ddclient -force --verbose
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    There are many ways to grep a file. The easiest...

    There are many ways to grep a file. The easiest in this case is likely "less /var/log/syslog | grep ddclient"
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    Thank you! I have actually been lurking for...

    Thank you!

    I have actually been lurking for years. I figured it was time to go legit ;)
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    Here it is...

    Here it is
    https://support.untangle.com/hc/en-us/articles/115012197907-How-to-assign-transfer-a-subscription
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    One more!

    One more!
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    almost there

    almost there
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    Not yet

    Not yet
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    As far as the NIC order, you can simply remap the...

    As far as the NIC order, you can simply remap the interfaces once you have restored the config.

    Each new installation comes with a 14 day free trial of all applications for this exact purpose.
    ...
  17. I suggest using the reports to see what is...

    I suggest using the reports to see what is different between when the load is normal, and when it spikes. 9 times out of 10 you will find something causing a lot more traffic during the spikes. ...
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