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    Clever... it looks like "malware" is 18. I'll...

    Clever... it looks like "malware" is 18. I'll give it a try. I wish there was reference documentation instead! :-)
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    Threat Prevention Category Values?

    Is there anywhere I can find a table of the corresponding Threat Prevention category values? For example, 1=malware, 2=spam, etc.?

    I'd like to make some alert rules based on the Server Category...
  3. I figured I would update this thread with some of...

    I figured I would update this thread with some of the progress I've made using Threat Prevention with internal SMTP servers. Here's my main takeaway so far.

    Most of the false positives that TP...
  4. @sky-night, after talking to Untangle Support...

    @sky-night, after talking to Untangle Support they indicated that it should work for filtering/protecting SMTP traffic. However, they indicated that they're just seeing it block a lot of false...
  5. Passing SMTP (Non-Web) Traffic Based on Domain

    I know I can pass certain SMTP traffic based on the source address, but can I do it based on a domain? For example, Threat Prevention automatically blocks SMTP traffic coming rom iCloud servers (i.e....
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    I don't think I did. I just followed what you...

    I don't think I did. I just followed what you mentioned in this post but didn't realize that I needed to run just a basic apt-get update first. I'll try that next time. Thank you.
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    I tried that first but for whatever reason...

    I tried that first but for whatever reason Untangle kept telling me that it couldn't resolve the URL. I must have been doing something wrong or missing something implied.

    Are the tools in the repo...
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    Thanks for the quick responses. I was able to get...

    Thanks for the quick responses. I was able to get VMTools installed using the tar installer mounted by VMware vCenter. I attempted the apt-get install method suggested by @dmorris but Untangle kept...
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    @bluechris steps to do so? I've found many...

    @bluechris steps to do so? I've found many conflicting instructions, but all for previous versions.
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    Got it. So I don't need to worry about having...

    Got it. So I don't need to worry about having them then?
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    No VMTool in v14 OVA

    Is there a reason VMTools isn't loaded into the latest OVA for v14? Or am I missing something?
  12. Since, for some unknown reason, the Untangle VM,...

    Since, for some unknown reason, the Untangle VM, for brief periods of time, is unable to route SMTP traffic to our Exchange load balancer Collen suggested putting in a static route just for that...
  13. Waiting on some analysis from Collen still but...

    Waiting on some analysis from Collen still but this is what I found recently in the uvm.log log files that correlate with the SMTP outages that have been plaguing us.

    Line 367: Apr 20 01:30:45...
  14. I'll call in again. Thanks.

    I'll call in again. Thanks.
  15. I forgot to mention that we didn't see any...

    I forgot to mention that we didn't see any improvements last night since switching to the new Untangle VM, so that gives me more confidence that the problem isn't related to any particular corruption...
  16. My intention here is not to point fingers or to...

    My intention here is not to point fingers or to offend, so my apologies if I've come across that way. I said, "It must be an issue with Untangle because the issue disappears when I remove Untangle"...
  17. @dmorris, so if I understand you correctly, what...

    @dmorris, so if I understand you correctly, what you're saying is that the reason the bypass SMTP traffic fixes the problem is not because Untangle itself is directly causing an outage but rather in...
  18. Okay, I've switched over to a new box, so we'll...

    Okay, I've switched over to a new box, so we'll see what happens. I typically have outages every 1-2 hours on average so I should know pretty quickly if there's any change for the better or not.
  19. It's also important to note that the 4.4.1 errors...

    It's also important to note that the 4.4.1 errors don't always accompany the outages either (maybe 50% of the time do we see just one), otherwise the SMTP probe just says says, "Unable to connect to...
  20. Agreed. I'll see if the rebuild works.

    Agreed. I'll see if the rebuild works.
  21. Yes, that is the correct ticket. The 4.4.1...

    Yes, that is the correct ticket. The 4.4.1 timeout message is generated by the sender's server not the recipient server.
  22. #118244 Thanks!

    #118244 Thanks!
  23. Well, I'm able to see very granular metrics for...

    Well, I'm able to see very granular metrics for the Untangle VM (e.g. Avg. IOPS 42, Peak IOPS 169), and the overall metrics for the flash array are almost always sub millisecond and less than 2,000...
  24. So I'm thinking that I should build a new...

    So I'm thinking that I should build a new Untangle VM from scratch and restore my configurations to it. Thoughts?
  25. The reports simply show gaps in traffic, so no...

    The reports simply show gaps in traffic, so no specific logs/sessions during the outages.
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