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Type: Posts; User: gravenscroft

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  1. Sticky: WAF shouldn't need to be rebooted to apply...

    WAF shouldn't need to be rebooted to apply updates: they should generally apply in-place without a restart. NGFW only requires a reboot when there's a kernel upgrade; WAF will follow the same...
  2. Sticky: We've also got a live demo environment available...

    We've also got a live demo environment available here: http://waf-demo.untangle.com:8585

    Note that if your browser automatically redirects HTTP to HTTPS, you might have issues reaching the site....
  3. If you have Live Support or NGFW Complete (i.e.,...

    If you have Live Support or NGFW Complete (i.e., not a home-tier subscription), you may want to contact Support.

    We've got this article that can help troubleshoot:...
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    The NGFW will update its own routes when you...

    The NGFW will update its own routes when you change the interface. You won't need to do anything else.
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    Yes, that's exactly correct. Any traffic...

    Yes, that's exactly correct. Any traffic originating from your IOT VLAN and destined to your External interface — i.e., to the internet — will be processed through the IOT Network policy and only...
  6. You've hit on it: SSL Inspector breaks Splashtop....

    You've hit on it: SSL Inspector breaks Splashtop. We're not sure why, but the only solution we've ever found is to ensure that Splashtop traffic isn't subject to SSL Inspector at all.
  7. Hello there! Please submit a ticket to the...

    Hello there! Please submit a ticket to the Support team via support@untangle.com and we'll take a look.
  8. WAN Balancer allows you to change the default...

    WAN Balancer allows you to change the default behavior from round-robin. If you're fine with your outbound traffic being allocated evenly among all four WANs, you don't need WAN Balancer.
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    Some sites which require TLS 1.3 can't have their...

    Some sites which require TLS 1.3 can't have their traffic inspected at all and you may need to create 'ignore' rules for those sites. Before doing that, be sure that the device you're testing from...
  10. Sure! Go to Apps > SSL Inspector > Rules and add...

    Sure! Go to Apps > SSL Inspector > Rules and add a new rule with the condition

    Set the action type to 'ignore' and move the rule up, so it's placed above any rules that would inspect that site.
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    Device means 'MAC address', while Host means 'IP...

    Device means 'MAC address', while Host means 'IP address'. The two are not the same thing and tags placed on one are not automatically 'inherited' by the other.
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    There is no way to export the Hosts table. That...

    There is no way to export the Hosts table. That view is dynamic and changes frequently; it should not be considered permanent and becomes obsolete very quickly.
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    filter_blocked means that the traffic is being...

    filter_blocked means that the traffic is being blocked either by a Filter Rule (for traffic passing through the NGFW) or an Access Rule (for traffic destined to the NGFW itself).

    I've just...
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    Hi there! Welcome to Untangle. The Firewall...

    Hi there! Welcome to Untangle.

    The Firewall application rule is unnecessary. Take a look at the other rules in the Firewall app: they're not doing anything. Those default rules are examples only;...
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    You could always temporarily disable the 'allow...

    You could always temporarily disable the 'allow OpenVPN' Access Rule & run the scan again. That port will be closed, so the scan will pass. Re-enable the Access Rule once it's done and resume normal...
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    Unfortunately, MFA for WireGuard did not make it...

    Unfortunately, MFA for WireGuard did not make it into version 16.3. It is still in progress but we do not have an official version/release date yet.
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    You could try bypassing the device to make sure...

    You could try bypassing the device to make sure none of the apps are affecting it: https://support.untangle.com/hc/en-us/articles/115015705607-How-to-Bypass-Traffic-from-Filtering

    Most of the NGFW...
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    In other words, that widget will be blank/empty...

    In other words, that widget will be blank/empty if you're using NGFW. There's nothing for it to show, as NGFW doesn't report the same figures & values as SD-WAN Router.
  19. Untangle counts 'hosts', meaning 'unique IP...

    Untangle counts 'hosts', meaning 'unique IP addresses'. Assuming that the laptop has the same IP address when it's on the dock, it would still be the same host. Some docks are robust enough to count...
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    You can open the Details pane along the...

    You can open the Details pane along the right-hand side of the screen to see every application that interacted with a given session. (That pane is collapsed by default.)
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    The options in Config > Network > Advanced >...

    The options in Config > Network > Advanced > Options refer to the layer-3 'section' of the NGFW; everything in the Config section of the software. Disabling 'log blocked sessions' there has no effect...
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    We've got this article: Creating time based...

    We've got this article: Creating time based access policies

    The goal there is to give a user one hour of internet time per 24-hour period. I've heard mixed results, largely because it relies on...
  23. Email your UID to support@untangle.com and we'll...

    Email your UID to support@untangle.com and we'll put you on the early-access list.
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    Please submit a ticket to the Support team by...

    Please submit a ticket to the Support team by emailing support@untangle.com. Include the UID of your NGFW, found in Config > About.
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    The one caveat I'd throw in here is that VBL is a...

    The one caveat I'd throw in here is that VBL is a pretty big RAM hog, running around 600 MB by itself. If you've got a fairly low-specced hardware platform — say, 2 GB of physical RAM — VBL might...
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