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  1. Replies
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    I don't think I did. I just followed what you...

    I don't think I did. I just followed what you mentioned in this post but didn't realize that I needed to run just a basic apt-get update first. I'll try that next time. Thank you.
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    I tried that first but for whatever reason...

    I tried that first but for whatever reason Untangle kept telling me that it couldn't resolve the URL. I must have been doing something wrong or missing something implied.

    Are the tools in the repo...
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    Thanks for the quick responses. I was able to get...

    Thanks for the quick responses. I was able to get VMTools installed using the tar installer mounted by VMware vCenter. I attempted the apt-get install method suggested by @dmorris but Untangle kept...
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    @bluechris steps to do so? I've found many...

    @bluechris steps to do so? I've found many conflicting instructions, but all for previous versions.
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    Got it. So I don't need to worry about having...

    Got it. So I don't need to worry about having them then?
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    No VMTool in v14 OVA

    Is there a reason VMTools isn't loaded into the latest OVA for v14? Or am I missing something?
  7. Since, for some unknown reason, the Untangle VM,...

    Since, for some unknown reason, the Untangle VM, for brief periods of time, is unable to route SMTP traffic to our Exchange load balancer Collen suggested putting in a static route just for that...
  8. Waiting on some analysis from Collen still but...

    Waiting on some analysis from Collen still but this is what I found recently in the uvm.log log files that correlate with the SMTP outages that have been plaguing us.

    Line 367: Apr 20 01:30:45...
  9. I'll call in again. Thanks.

    I'll call in again. Thanks.
  10. I forgot to mention that we didn't see any...

    I forgot to mention that we didn't see any improvements last night since switching to the new Untangle VM, so that gives me more confidence that the problem isn't related to any particular corruption...
  11. My intention here is not to point fingers or to...

    My intention here is not to point fingers or to offend, so my apologies if I've come across that way. I said, "It must be an issue with Untangle because the issue disappears when I remove Untangle"...
  12. @dmorris, so if I understand you correctly, what...

    @dmorris, so if I understand you correctly, what you're saying is that the reason the bypass SMTP traffic fixes the problem is not because Untangle itself is directly causing an outage but rather in...
  13. Okay, I've switched over to a new box, so we'll...

    Okay, I've switched over to a new box, so we'll see what happens. I typically have outages every 1-2 hours on average so I should know pretty quickly if there's any change for the better or not.
  14. It's also important to note that the 4.4.1 errors...

    It's also important to note that the 4.4.1 errors don't always accompany the outages either (maybe 50% of the time do we see just one), otherwise the SMTP probe just says says, "Unable to connect to...
  15. Agreed. I'll see if the rebuild works.

    Agreed. I'll see if the rebuild works.
  16. Yes, that is the correct ticket. The 4.4.1...

    Yes, that is the correct ticket. The 4.4.1 timeout message is generated by the sender's server not the recipient server.
  17. #118244 Thanks!

    #118244 Thanks!
  18. Well, I'm able to see very granular metrics for...

    Well, I'm able to see very granular metrics for the Untangle VM (e.g. Avg. IOPS 42, Peak IOPS 169), and the overall metrics for the flash array are almost always sub millisecond and less than 2,000...
  19. So I'm thinking that I should build a new...

    So I'm thinking that I should build a new Untangle VM from scratch and restore my configurations to it. Thoughts?
  20. The reports simply show gaps in traffic, so no...

    The reports simply show gaps in traffic, so no specific logs/sessions during the outages.
  21. @sky-night the VM sits on a Pure Storage all...

    @sky-night the VM sits on a Pure Storage all flash array which has more IOPS to spare than are being used, so I don't thinks it's an IOP bottleneck, but that does remind me that a year or so ago we...
  22. Strange SMTP Issue: Incoming Traffic Outages

    I've been talking to support about this but we've had no luck narrowing down the problem, so I figured I would throw it out on the forums.

    We had an Untangle VM in transparent bridge mode between...
  23. I finally got around to it and I didn't encounter...

    I finally got around to it and I didn't encounter any problems - I was able to double my HDD space! :-) Thanks for your help @sky-knight.

    The partitions didn't end up looking like the 12.1 OVA on...
  24. Yeah, sorry that's what I meant. Not sure how I...

    Yeah, sorry that's what I meant. Not sure how I typed that wrong but got it right on the program. I just tried it on my test VM and it seemed to work just fine. I'll grab an Untangle backup of my...
  25. Okay, so if I understand you correctly I would...

    Okay, so if I understand you correctly I would just delete /dev/sda and dev/sda1?

    Start with this:

    7378

    And end with this (?):

    7379
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