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  1. What method did you use for checking the CPU...

    What method did you use for checking the CPU usage at the point the spikes were occuring?

    I'm hoping that if I can figure out how to view exactly what is using the CPU at the times of our spikes...
  2. Is there a guide or walkthrough on how to run...

    Is there a guide or walkthrough on how to run this command? Accessing the CLI isn't something I've done before.

    Sorry the Build number is - 16.4.1.20211102T072340.200b87d9a3-1buster
  3. No we're not using the Intrusion Prevention app. ...

    No we're not using the Intrusion Prevention app.

    We have 4.19.0-11-untangle-amd64. Uptime is just over 1 year.

    If there was a way of seeing exactly what is using up the CPU and Memory...
  4. "Server Load Is Very High" notifications for the last 3 days

    For the last 3 days at approximately the same time each day we have been receiving "Server Load Is Very High" notifications emails and upon checking the CPU load and Memory usage at that point they...
  5. The HDD is 80GB In regards to being careful,...

    The HDD is 80GB

    In regards to being careful, is there a recommendation of files that I should remove? I'd assumed it was the reports data but Stronger confirmation on the location of that would be...
  6. GUI will not launch due to disk space limit

    The disk space limit has been reached on our Untangle box and as a result the gui is no longer available (nor can we connect to the web UI). Obviously we will need to clear some space down but we...
  7. Many thanks for your help - much appreciated!

    Many thanks for your help - much appreciated!
  8. Allow external incoming access from specific IP addresses

    Hello,

    I need to restrict inbound access to our LAN on certain ports from specific external IP addresses, for example:

    TCP 8000 and TCP 5964 need to be restricted to only allow access from...
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    Problems accessing websites

    We have been having internet connectivity problems for the last few months. Primarily when the connections are under heavier load (e.g. during lunchtimes) we find that webpages fail to load for...
  10. Today we tried disconnecting the slower of the...

    Today we tried disconnecting the slower of the two WAN connections from Untangle and we also tried setting the WAN Balancer to 100/0 but neither of these made any difference - during the lunch hour...
  11. Thanks for the reply. I will put a screenshot up...

    Thanks for the reply. I will put a screenshot up the next time the issue occurs. The browser doesn't usually say that it has hung resolving the host, rather it just displays the page loading...
  12. Problems accessing websites during lunchtimes

    We are having problems accessing the internet during lunchtimes. It doesn’t affect everyone at the same time but basically on attempting to load a website the browser just sits there trying to load...
  13. I spoke to support who were extremely helpful....

    I spoke to support who were extremely helpful. The issue is apparently a known bug.
  14. WAN Balancer+WAN Failover Apps showing 'Free Trial' despite active paid subscription

    We've got an active paid-for subscription for the WAN Balancer app (which includes the WAN Failover app) which auto-renews each month.

    However we noticed yesterday that both the WAN Balancer and...
  15. Cheers I'll look at that. Previously though I...

    Cheers I'll look at that.

    Previously though I recall the reports section was more user friendly - you could look back at previous reports as well. We had a couple of the company owners who looked...
  16. How to view report data such as Top 10 users, Top 10 sites etc?

    We have a client who is interested in getting Untangle to take advantage of its web filtering/monitoring capabilities.

    We have used Untangle ourselves for many years and the reporting system now,...
  17. Since fully removing the WAN Failover app (not...

    Since fully removing the WAN Failover app (not just leaving it disabled as that made no difference), we've not had any problems as yet.
    Thanks to Eric in support for his assistance.
  18. It did seem highly likely that either the WAN...

    It did seem highly likely that either the WAN Balancer or WAN Failover were causing the issues - as soon as we turned off the WAN Balancer (the WAN Failover app we had already turned off) normal...
  19. WAN Balancer Breaks Inbound/Outbound Connections

    I submitted a support ticket on this problem a few minutes ago but would be interested if anyone else has encountered problems like this with the WAN Balancer.

    We enabled the Untangle WAN Balancer...
  20. Thanks both. Going to experiment.

    Thanks both. Going to experiment.
  21. How to calculate the optimum Traffic Allocation settings?

    We installed the WAN Balancer app a couple of days ago.

    It's currently running with the default Traffic Allocation settings of 50/50.

    What would the best traffic allocation settings be for 9MB...
  22. Thanks. I did try turning off Virus Blocker Lite...

    Thanks. I did try turning off Virus Blocker Lite and Spam Blocker Lite but unfortunately this didn't make any difference.

    Will open up a support ticket - presumably we can do this given we are...
  23. Update: I reverted back to Untangle 9.4, i.e....

    Update:

    I reverted back to Untangle 9.4, i.e. removed the hard drive with 11.1 and fitted the hard drive with 9.4 installed on it so we were back as at before the upgrade.

    As expected there...
  24. Issues sending emails with attachments since upgrading to 11.1

    Since installing Untangle 11.1 we've been encountering some issues when sending emails with attachments to certain domains.

    I say it's since installing Untangle 11.1 - I'm going to try and rule...
  25. DNS Connectivity Failed Message on main Untangle screen

    Wondered if anyone can help me with this.

    I noticed at the top of the Untangle main page a yellow exclamation mark which advises that DNS connectivity failed. It also mentions that a DNS server...
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