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  1. #1
    Newbie
    Join Date
    May 2008
    Location
    Houston
    Posts
    3

    Default Blackberry Issues

    I apologize if this has been brought up before, but I could not find a thread that spoke of this particular issue.

    After setting up untangle to start blocking spam, I have noticed that some messages show up on the blackberry with "Return Path" messages, or with attachments that will not open. Have any of you seen similar issues to this and if so, is there a fix?

    My current setting for the spam filter is 'Very High".

  2. #2
    Untangle Ninja juank's Avatar
    Join Date
    Aug 2007
    Location
    Athens
    Posts
    1,413

    Default

    Do you experience this problem ONLY with Blackberries or with clients reading their mail with windows clients?
    --------------------------------
    Juan Machado
    --------------------------------

  3. #3
    Newbie
    Join Date
    May 2008
    Location
    Houston
    Posts
    3

    Default

    I am only seeing the issue on the Blackberry side.

  4. #4
    Untangle Junkie dmorris's Avatar
    Join Date
    Nov 2006
    Location
    San Carlos, CA
    Posts
    17,486

    Default

    I have a blackberry and haven't noticed any issues.
    Untangle doesn't modify SMTP messages, it just scans them transparently.
    Are you sure this is an untangle issue?
    Attention: Support and help on the Untangle Forums is provided by volunteers and community members like yourself.
    If you need Untangle support please call or email support@untangle.com

  5. #5
    Newbie
    Join Date
    May 2008
    Location
    Houston
    Posts
    3

    Default

    When I turn off the spam filtering in Untangle, the problem goes away.

  6. #6
    Master Untangler JEllingson's Avatar
    Join Date
    Jan 2008
    Location
    Warner Robins, GA
    Posts
    342

    Default

    I have two Blackberry users and one Windows Mobile (PocketPC) user. No problems here.

    Untangle is in transparent bridge mode with Quarantine mode on (verses marking spam).

    How do you have your Untangle box configured?

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