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  1. #1
    Newbie
    Join Date
    Mar 2015
    Posts
    4

    Default Blocked email from safe list domain

    I am filling in for someone who set up untangle.

    Here is the story: User never receives email from trusted domain when message includes a local network share link. Email shows up in event log as "pass safelist message" but receiver never receives message. If it doesn't have the link the user receives the message.

    Any tips for solving this issue?
    Last edited by comp113; 03-18-2015 at 11:05 AM.

  2. #2
    Untangler jcoffin's Avatar
    Join Date
    Aug 2008
    Location
    Lake Tahoe
    Posts
    9,761

    Default

    What does the mailserver log show?
    Attention: Support and help on the Untangle Forums is provided by
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    If you need Untangle support please call or email support@untangle.com

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