Results 1 to 5 of 5
  1. #1
    Newbie
    Join Date
    Jan 2009
    Posts
    4

    Default Request quarantine digest email - not working

    not getting any e-mail

  2. #2
    mdh
    mdh is offline
    Untangle Ninja mdh's Avatar
    Join Date
    Aug 2007
    Posts
    4,752

    Default

    Does your email test work?
    If so, do you get SMTP mail or POP?
    If SMTP, is quarantine turned on?
    Do you know that you have received spam?
    Is Untangle in bridge mode or router mode?
    Is there a quota on the number of questions I can ask?

  3. #3
    Master Untangler JEllingson's Avatar
    Join Date
    Jan 2008
    Location
    Warner Robins, GA
    Posts
    342

    Default

    In Config -> Email -> Outgoing Server... make sure you have it set to use your mail server and not sending email directly.

    If you really want to use the "email directly" option, then you need to make sure Untangle knows to use your internal IP for your mail server (assuming it is internal) rather than a public DNS, which will give a public IP... thereby not accessable.

  4. #4
    Newbie
    Join Date
    Jan 2009
    Posts
    4

    Default



    we work with SMTP and the e-mail test works
    quarantine is turned on
    and yes we did receive spam
    the untangle is in bridge mode

    as for your last question, i will have to check that and get back to you....

  5. #5
    Untangle Junkie dmorris's Avatar
    Join Date
    Nov 2006
    Location
    San Carlos, CA
    Posts
    17,486

    Default

    you'll only get a quarantine digest if there is something in there.

    getting email through and from untangle are two totally different things.
    Attention: Support and help on the Untangle Forums is provided by volunteers and community members like yourself.
    If you need Untangle support please call or email support@untangle.com

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •  

SEO by vBSEO 3.6.0 PL2