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  1. #1
    Newbie
    Join Date
    Mar 2009
    Posts
    4

    Default Certificate Error in IE7 when accessing quarantine

    We use IE7 throughout our organisation, mainly because of its ease of deployment and Active Directory integration.

    Whenever users try to access their spam quarantine via the link in their email, they're seeing a screen that says:
    "
    There is a problem with this website's security certificate.

    The security certificate presented by this website was issued for a different website's address.
    "

    I've already downloaded the untangle certificate and added it to the trusted root certificates in group policy. I've also tried adding the LAN address of the untangle server (https:// 192.168.1.1) to the list of trusted sites, and set the security level for trusted sites to low.

    Does anyone know how I can modify the certificate on the untangle server so that it matches the LAN address, and users don't see a puzzling error message rather than their quarantine?

  2. #2
    Untangle Junkie dmorris's Avatar
    Join Date
    Nov 2006
    Location
    San Carlos, CA
    Posts
    17,747

    Default

    the certificate may use your hostname instead.

    you can configure your untangle to send links using the hostname instead in config->remote admin somewhere.
    Attention: Support and help on the Untangle Forums is provided by volunteers and community members like yourself.
    If you need Untangle support please call or email support@untangle.com

  3. #3
    Newbie
    Join Date
    Mar 2009
    Posts
    4

    Default

    Thanks - problem solved. I hadn't looked properly in the Administration config. I set Public Address to use hostname, set up the hostname correctly, set up my DNS A record for it, and regenerated the self-signed certificate which I imported into trusted root CAs in group policy. No more error message!

  4. #4
    Untangle Junkie dmorris's Avatar
    Join Date
    Nov 2006
    Location
    San Carlos, CA
    Posts
    17,747

    Default

    nice! thanks for the update.
    Attention: Support and help on the Untangle Forums is provided by volunteers and community members like yourself.
    If you need Untangle support please call or email support@untangle.com

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