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  1. #1
    Join Date
    Aug 2018

    Post Emails missing from All Email Events Spam Report

    Hi everyone,
    Some spam emails have recently been getting through the Untangle system and into our Inboxes.
    I wanted to look these emails up in the Spam Blocker report (under the All Email Events report) to see what might be happening but when I did I was unable to locate specific messages.
    I am able to see other similar spam messages but just not ones that were delivered straight to a users Inbox.
    Is that normal?
    Would they not show up in the Spam Blocker report because Untangle is not seeing them as Spam or should they appear in the report?
    Is there a report that lists all the incoming emails and how they were treated?

    On a somewhat related topic, I've noticed that some of the spam emails that are being scanned and flagged by Untangle have an address similar to this one, under the Sender field in the All Email Events report for Spam Blocker.
    Is this a regular email address or does it have a more significant meaning?

    Thanks in advance for your help and time.

  2. #2
    Untangle Junkie dmorris's Avatar
    Join Date
    Nov 2006
    San Carlos, CA


    Look at your email server logs and see where/how they are coming in.

    It could be over TLS (if you allow that) or another port or through a vpn or in some other way that they aren't scanned.
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