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  1. #1
    Newbie
    Join Date
    Oct 2019
    Posts
    3

    Default Customice quarantine link

    Hi, we have untangle natted, it has a private IP (for example 192.168.1.100).
    When we send the quarantine link to an external user, he receive an email with the link but it point to the internal IP of untangle so the external user cannot access to his quarantine.

    Is there any way to customice this email so we can send a link with the right url?

    Thanks

  2. #2
    Untangler jcoffin's Avatar
    Join Date
    Aug 2008
    Location
    Sunnyvale, CA
    Posts
    8,129

    Default

    Here /admin/index.do#config/network/hostname
    Attention: Support and help on the Untangle Forums is provided by
    volunteers and community members like yourself.
    If you need Untangle support please call or email support@untangle.com

  3. #3
    Newbie
    Join Date
    Oct 2019
    Posts
    3

    Default

    Not working. In hostname we have set the correct name of the machine but in the link there is the internal IP as you can see:


    Quarantine Digest for xxx@xxx.es
    Click here to access your spam quarantine.
    The spam quarantine contains emails that are being held from your email account.
    Quarantined emails can be released to your inbox or deleted using the spam quarantine link.
    --------
    The "click here" link points to this URL:
    https : // 192.168.20.20:4443 /quarantine/manageuser?tkn=ZW1tYbVkvBtE34WCy2MJAlQJLMdje82xxxxxxxxxx

  4. #4
    Newbie
    Join Date
    Oct 2019
    Posts
    3

    Default

    Ok sorry, that's right. I was confused.

    In anyway, is it possible to customize the text of these emails?

  5. #5
    Untangle Ninja sky-knight's Avatar
    Join Date
    Apr 2008
    Location
    Phoenix, AZ
    Posts
    23,680

    Default

    The only customization of the digest messages you have is via the branding manager. But that changes link targets, and the logo, nothing else.
    Rob Sandling, BS:SWE, MCP
    NexgenAppliances.com
    Phone: 866-794-8879 x201
    Email: support@nexgenappliances.com

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