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  1. #1
    Untanglit
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    Default Bypass rule for accessing UniFi Cloud Controller

    I found this thread but unfortunately it's now closed. https://forums.untangle.com/tips-tri...king-quic.html

    Seems the reason I'm unable to access my Cloud Controller remotely is due to QUIC being blocked. @sky-knight said the way to go about resolving it wasn't to disable QUIC altogether but instead to create a bypass rule. Can someone walk me through this? I'm still very much a UT novice. Thank you.

  2. #2
    Untangle Ninja sky-knight's Avatar
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    Default

    No... I block QUIC and my controllers work fine.

    The only thing I know of in Untangle that prevents cloud controller integration are the blocking rule sets in the IDS module. And that thing isn't recommended to block anything for a reason! So go turn it off.

    Also, good on you for searching, but be aware threads around here more than a year old are full of terribly out of date information.
    Rob Sandling, BS:SWE, MCP
    NexgenAppliances.com
    Phone: 866-794-8879 x201
    Email: support@nexgenappliances.com

  3. #3
    Untanglit
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    Default

    Quote Originally Posted by sky-knight View Post
    No... I block QUIC and my controllers work fine.

    The only thing I know of in Untangle that prevents cloud controller integration are the blocking rule sets in the IDS module. And that thing isn't recommended to block anything for a reason! So go turn it off.

    Also, good on you for searching, but be aware threads around here more than a year old are full of terribly out of date information.
    Thanks for the blazing fast reply!

    Hadn't you said
    I'd be configuring an IP reservation for the cloud key, and making a bypass rule for it. Why burn an Untangle seat scanning that thing?
    Can you walk me through getting to blocking rule sets in the IDS module so that I can disable it?

    Thanks much!

  4. #4
    Untangle Ninja sky-knight's Avatar
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    Default

    If the above instructions are not understood, I suggest you simply power off Intrusion Prevention module and move on.
    Rob Sandling, BS:SWE, MCP
    NexgenAppliances.com
    Phone: 866-794-8879 x201
    Email: support@nexgenappliances.com

  5. #5
    Untanglit
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    Aug 2020
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    Default

    Quote Originally Posted by sky-knight View Post
    If the above instructions are not understood, I suggest you simply power off Intrusion Prevention module and move on.
    Ok thanks. I get the impression I'm the dumbest person here, but I'm trying.

  6. #6
    Untangle Ninja sky-knight's Avatar
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    Default

    I wouldn't say that. Intrusion Prevention is simply an extremely advanced feature. It's not something you want to be using unless you're extremely comfortable with the technology in question.

    And while I have no doubts in your ability to learn, at this specific moment given your questions and interactions in this thread, I feel that module is a step too far.

    Besides, that module is more liability than benefit unless extremely closely monitored. Feel free to tinker with it if you want to, at least now you know how to safely get your stuff working again easily.
    Jim.Alles and nowebpresence like this.
    Rob Sandling, BS:SWE, MCP
    NexgenAppliances.com
    Phone: 866-794-8879 x201
    Email: support@nexgenappliances.com

  7. #7
    Untangle Ninja Jim.Alles's Avatar
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    Default Welcome

    ...to Untangle, and the forums!

    Quote Originally Posted by nowebpresence View Post
    I found this thread but unfortunately it's now closed. ...I'm still very much a UT novice.
    That's ok, It is generally better to start your own thread, unless you are contributing to a current conversation. And always, in particular for troubleshooting.

    https://forums.untangle.com/ng-firewall-general/43398-new-user-guidelines.html

    correction: 'B' is the only letter you used that is used in spelling newbie, noob, whatever.

    Enjoy!

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