Air VPN tunnel problems

[the constellation]

I follow the procedure and use a custom OVPN file from AirVPN. Under tunnel status it shows "DISCONNECTED". Under the log tab it shows nothing.

How can I diagnose this or get it to work?

[jcoffin]

On the terminal, type ucli instances | grep tunnel . This shows the tunnel app ID.

# ucli instances | grep tunnel
111 tunnel-vpn RUNNING Service

Then tail the log for the tunnel app. In this case the tunnel app is 111. Click the recycle icon for the tunnel on the GUI while tailing the log.

tail -f /var/log/uvm/app-111.log

[the constellation]

I get:

[TunnelVpnMonitor] <> WARN Failed to get status for AirVPNtunnel [Connection refused (Connection refused)]

[jcoffin]

Your provider is refusing the connection. Either the certificate and/or password is incorrect. Does it require login? Are the certificates in the ovpn file?

[the constellation]

It does not require log in and the certs are in the open VPN file.

This is what it looks like (minus the keys)

client
dev tun
remote nl.vpn.airdns.org 443
resolv-retry infinite
nobind
persist-key
persist-tun
auth-nocache
route-delay 5
verb 3
explicit-exit-notify 5
remote-cert-tls server
cipher AES-256-CBC
comp-lzo no
proto udp
key-direction 1
<ca>
-----BEGIN CERTIFICATE-----


-----END CERTIFICATE-----
</ca>

<cert>
-----BEGIN CERTIFICATE-----



-----END CERTIFICATE-----
</cert>


<key>
-----BEGIN RSA PRIVATE KEY-----


-----END RSA PRIVATE KEY-----
</key>

<tls-auth>
#
# 2048 bit OpenVPN static key
#
-----BEGIN OpenVPN Static key V1-----

-----END OpenVPN Static key V1-----
</tls-auth>

[the constellation]

Any ideas?

[jcoffin]

I would test the file on a PC with OpenVPN client and see if it works. The logs point to an authentication issue.

[the constellation]

I would test the file on a PC with OpenVPN client and see if it works. The logs point to an authentication issue.

It works perfectly with PFsense. Are there any docs for Untangle on how to manually configure openVPN?

[Mytob]

Which config did you generate linux / router etc? I always used the router one. Assume there is a difference between them. I use AirVPN and can confirm it will work.

[the constellation]

Which config did you generate linux / router etc? I always used the router one. Assume there is a difference between them. I use AirVPN and can confirm it will work.

I used the router config, you can see it above. It does not work.