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  1. #1
    Untangler
    Join Date
    Feb 2009
    Location
    Spain
    Posts
    75

    Default Everything is uncategorized now

    Hello!

    Sinc yesterday no web is categorized as it should:

    1.png 2.png

    I tried to clear categoy url and to disable and reenable webfilter app but no luck. Any idea?

    3.png

  2. #2
    Untangler
    Join Date
    Jul 2018
    Posts
    38

    Default

    Please submit a ticket to the Support team by emailing support@untangle.com. Include the UID of your NGFW, found in Config > About.

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